Insurance for a better world


The 2021 Geneva Association CEO Forum, held on 27 May 2021, brought member CEOs together in a virtual setting to exchange views on the post-pandemic risk landscape and the associated long-term effects for the insurance industry.


As an industry, insurers immediately responded to the constraints of the pandemic, including pivoting to remote work and continuing to fulfill promises to customers. The sector also proved resilient financially, particularly compared to the 2008 financial crisis. However, though the pandemic revealed opportunities for the industry to reassert its value proposition in supporting society, it also made it clear that insurers alone cannot protect against systemic risks like pandemics.


The world is now beginning to emerge from the COVID-19 pandemic, and businesses are adapting once again. Sessions at this event examined both the challenges and opportunities that are on the horizon. This summary gives an overview of the discussions that took place. 


Download the full summary of the Forum, comprised of a keynote speech by Jean-Claude Trichet, formerly President of the European Central Bank (2003–2011) and Governor of the Banque de France (1993–2003), and two roundtable discussions with member CEOs.