Social Inflation: Navigating the evolving claims environment | Research brief

Publication Date: 17th December 2020

Author: Darren Pain

Social inflation reflects a complex set of interacting socio-economic, institutional and behavioural factors that change over time, and there are signs that it has emerged again as a disruptive issue.

This research brief, summarising the report Social Inflation: Navigating the evolving claims environment, outlines the key recent drivers of social inflation, highlighting that the COVID-19 pandemic may accelerate or amplify them and make the claims landscape even more challenging for insurers.

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