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Gig Economy Work: Mind the protection gaps

The gig economy offers benefits for both workers and consumers. However, compared to traditional employees, gig workers are more exposed to risks such as loss of income, out-of-pocket medical expenses, underprovision for retirement and professional liability. This report examines the nature and scale of the protection gaps facing gig workers and explores how insurers, policymakers and digital labour platforms can work to provide innovative solutions that will mitigate risk exposures and make this new way of working more secure and sustainable.

 

Global Insurance Protection Gaps

Risk exposures, driven by digitisation, urbanisation and climate change as well as value accumulation and concentration, tend to outgrow insurance premiums, leaving individuals, households, firms and the public sector alike underinsured. The root causes and prevalence of insurance protection gaps vary widely across the globe, reflecting different stages of economic development as well as social, institutional and cultural peculiarities.

Healthcare Protection Gaps in Emerging Markets

In emerging countries, the global trend of higher healthcare expenditure has not led to increased penetration of private health insurance, which remains insignificant with a 2% share of total healthcare expenditure. With the right regulatory framework, private health insurance can have an important and beneficial effect on the sustainability of health schemes to which individuals, governments and employers contribute.

Reasons and Remedies for Protection Gaps in Mature Markets

A global customer survey commissioned by The Geneva Association corroborates the role of behavioural economics and finance in understanding obstacles to insurance purchases and ways the insurance industry can stimulate demand. A lack of trust in insurers impairs insurance purchasing in mature markets, but encouragingly, this can be effectively addressed by specific measures taken by the insurance industry.

Insurers: a critical part of the social safety net

COVID-19’s present and foreseeable social and economic impacts are a call to invigorate and recalibrate discussions to address social inequality. Our research illustrates that private insurance can alleviate social inequality by covering exposures that may push middle-class individuals and families into poverty or perpetuate poverty for low-income households. The report points to specific insurance products and approaches that mitigate the risks of impoverishment and/or contribute to more stable levels of wealth and income.

Insuring a pandemic like COVID-19

COVID-19 has sparked debate on the role of insurers in shouldering losses related to pandemics. In addition to the sickness-related impacts of the virus, government-imposed lockdowns have caused widespread business interruption. Insurers are promptly paying all legitimate claims, but COVID-19 has revealed gaps in coverage.

Our research series on pandemics and insurance investigates, in number terms, the capacities of insurers to absorb pandemic-related costs in health, life and business interruption, and feasible public-private protection solutions.

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