Member CEO Forum 2020 | Summary
The Geneva Association CEOs’ Forum, held on 15 September 2020, brought member CEOs together in a virtual setting for the first time in the Association’s history.
Like many industries, insurance underwent a ‘trial by fire’ with the disruption brought on by COVID-19. Insurers moved quickly to protect their employees, proactively support their customers – further digitising their operations to provide uninterrupted service – and to engage with governments on joint responses and collaborative efforts.