Publication Date: 10th June 2021
This research summary outlines the four post-COVID shifts that are likely to have the most significant effects on insurers and their role in the post-pandemic world, in this order:
- Accelerated digitalisation offers new opportunities for insurers and their customers but also entails associated business risks.
- ‘Big Government’ may negatively impact insurance demand due to the perception that governments will provide sufficient assistance in the event of a true disaster.
- Pivot to resilience and sustainability is a major opportunity for insurers to address protection gaps.
- More remote working may have implications for companies’ risk exposures and require amendments to existing insurance coverages
Also of interest:
Research series: Insuring a pandemic like COVID-19