Generative AI is reshaping the insurance landscape, influencing both the risks businesses face and the ways customers engage with insurers.
The Geneva Association’s two-part Gen AI research series draws on global surveys of insurance customers to illuminate how Gen AI is redefining risk exposures, protection opportunities, and customer expectations. This webinar presented the series’ key takeaways, exploring what Gen AI means for insurers’ evolving role as risk carriers and as service providers.
