Globally, poor mental health afflicts close to a billion people.1 Incidents of mental illness soared during the pandemic due to social restrictions, isolation and increased financial insecurity. The cost-of-living crisis, effects of climate change and other destabilising factors are set to exacerbate mental health risk and its impact on societies and economies.
ZURICH, 4 December 2025 – Households across emerging markets remain highly exposed to financial shocks despite major advances in digital payments, savings, and credit, according to a new report by the Geneva Association, Insurance as a Core Element of Financial Inclusion in Emerging Economies.
ZURICH, 20 November 2025 – Generative AI (Gen AI) is transforming how insurance customers interact with their insurers – from researching products and comparing quotes to submitting queries and managing coverage. A new Geneva Association report, Gen AI in the Insurance Customer Journey, provides a global perspective on how customers experience and perceive the increasing use of Gen AI in insurance.
What new risks are businesses facing as they embrace generative AI – and how can insurance help manage them? This 45-second video distils the key findings from our latest report.
Watch to learn how Gen AI is reshaping the risk landscape.
