Digital technologies are transforming the way businesses are formed and operate and providing digital entrepreneurs with new business opportunities. However, the shift towards intangible assets also comes with new risks and liability exposures.

This report explores how insurers are adapting their services to better meet the needs of digital entrepreneurs, as well as possible avenues for future insurance innovation.

Population ageing, shifting disease patterns and rising costs of care are putting traditional healthcare systems under increasing pressure. New Care Models (NCMs) aim to tackle the problem through better coordination of health and care provision, by enhancing services closer to home and outside hospital settings, and encouraging interventions to promote good health. This report explores the current evidence on the effectiveness of NCMs and outlines what insurers need to do to successfully adopt them.

The Geneva Association was able to fully deliver on its research and event programme in 2020, despite the constraints of the pandemic. Our 2020 Annual Report gives a complete overview of our work, with a special new section dedicated to impact.