Reasons and Remedies for Protection Gaps in Mature Markets

A global customer survey commissioned by The Geneva Association corroborates the role of behavioural economics and finance in understanding obstacles to insurance purchases and ways the insurance industry can stimulate demand. A lack of trust in insurers impairs insurance purchasing in mature markets, but encouragingly, this can be effectively addressed by specific measures taken by the insurance industry.

Insurers: a critical part of the social safety net

COVID-19’s present and foreseeable social and economic impacts are a call to invigorate and recalibrate discussions to address social inequality. Our research illustrates that private insurance can alleviate social inequality by covering exposures that may push middle-class individuals and families into poverty or perpetuate poverty for low-income households. The report points to specific insurance products and approaches that mitigate the risks of impoverishment and/or contribute to more stable levels of wealth and income.

Insuring a pandemic like COVID-19

COVID-19 has sparked debate on the role of insurers in shouldering losses related to pandemics. In addition to the sickness-related impacts of the virus, government-imposed lockdowns have caused widespread business interruption. Insurers are promptly paying all legitimate claims, but COVID-19 has revealed gaps in coverage.

Our research series on pandemics and insurance investigates, in number terms, the capacities of insurers to absorb pandemic-related costs in health, life and business interruption, and feasible public-private protection solutions.

Addressing Cyber Accumulation Risk

Although cyber risk premiums have expanded sizeably in years and loss ratios compare favourably relative to other product lines, sustainable growth of the cyber insurance market should not be taken for granted. In our new report we identify three fundamental prerequisites to make cyber risk insurable. Despite recent advances, cyber risk creates unprecedented challenges; most notably accumulation risk, which is at the heart of many concerns about cyber risk. 

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